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HOW TO RESPOND TO NEGATIVE ONLINE REVIEWS.
In today's digital age, online reviews have become a powerful tool for consumers to evaluate businesses, including real estate agencies. While positive reviews can boost your reputation, negative feedback can have a significant impact on your brand image. How you respond to these reviews is crucial for maintaining your credibility and showcasing your commitment to customer satisfaction. In this blog post, we will explore effective strategies for responding to negative online reviews in the real estate industry.
Remain Calm and Professional:
Receiving negative feedback can be disheartening, but it's essential to approach the situation with a calm and professional demeanor. Avoid responding immediately, especially if you're feeling upset or defensive. Take some time to gather your thoughts, evaluate the situation objectively, and prepare a well-thought-out response.
Address the Issue Promptly:
Timeliness is key when it comes to responding to negative reviews. Acknowledge th
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COMMON TENANCY AGREEMENT MISTAKES.
Renting a property is an important milestone for both tenants and landlords. It's a symbiotic relationship that relies heavily on clear communication and well-drafted agreements. However, in the excitement of securing a place or finding a tenant, many people make mistakes in the tenancy agreement that can lead to misunderstandings, conflicts, or even legal issues down the road. In this blog, we'll explore some of the common tenancy agreement mistakes and provide insights on how to avoid them.
Ignoring the Written Agreement: Verbal agreements might seem convenient, but they leave room for misinterpretation and disputes. A written tenancy agreement is crucial as it outlines the terms and conditions clearly, leaving no room for ambiguity. Always insist on a written agreement, no matter how well you know the other party.
Inadequate Research: Tenancy laws and regulations can vary significantly from one jurisdiction to another. Failing to research and understand the legal framework appli
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WHAT IF THE TENANT IS YOUR FRIEND?
Having a friend as a tenant can come with both advantages and disadvantages. Here are some of them:
Advantages:
Trust: You already have an existing relationship with your friend, so you may trust them to take care of your property and pay rent on time.
Communication: It can be easier to communicate with a friend, as you may be more comfortable discussing issues related to the property and resolving any problems that arise.
Flexibility: Your friend may be more understanding if there are any issues with payment or the property, and may be more flexible with the terms of the lease.
Convenience: It may be more convenient to have a friend living in your property, as they are already someone you know and trust, which can save you time and effort when finding a new tenant.
Disadvantages:
Strained Relationship: If any issues arise with the property, it could put a strain on your friendship, which could be difficult to repair.
Financial Concerns: It's
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2024
- Walisa Property Agency
Address: Plot 868, Ntinda, Old Kira Road (next independent hospital opposite Rube petrol station), Kisaakye Business Centre, Level 3, Room 11.
P.O. Box: 151067 Kampala, Uganda
Mobile: +256-776-878335, +256-701-966945
LandLine: +256-414-593875
Email: info@WalisaProperty.com Website: www.WalisaProperty.com
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